No worry ordering! We want you to find the right product and color! We are so confident that you will LOVE our cosmetics that we want you to try our products! After you have tried them and if you decide that you don't love them, please feel free to return your open items to us within 30 days for a 100% money-back guarantee (minus shipping)*.

After trying a product, if you find you ordered the wrong shade, we welcome exchanges within 30 days from the date of purchase.* Please return the product in its original packaging along with a completed exchange or return form. Please follow the instructions on the Exchange/Return Form exactly to ensure your items are received and processed.

Please email us at support@luecosmetics.com or call us for an exchange/return form.

* Please note:

• Shipping costs are non-refundable (free shipping on purchases of $75 or more)
• We will ship your exchange via Ground, at no cost to you, free! (In the United States only)
• We do not accept brush returns. You'll love our brushes!
• We will refund up to $100